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Terms

Simple terms for a clean shopping experience.

These terms explain how orders, stock, cash on delivery, accounts, and loyalty points work inside the store.

Shop products

Orders

An order is created only after the customer submits checkout details and the server validates product stock and totals.
The store may contact the customer before dispatch to confirm address, phone number, size, quantity, and availability.
The store can cancel suspicious, incomplete, duplicated, or unreachable orders.

Prices and stock

Prices, discounts, stock, and order totals are controlled by the store database and server logic.
Customers cannot edit product prices, stock, order totals, or loyalty calculations from the browser.
If a selected size sells out before checkout is confirmed, the order may be rejected or adjusted by support.

Accounts and loyalty

Registered customers can see previous orders, order statuses, loyalty balance, and points history.
Points are earned only after an order is marked delivered, not while pending, processing, shipped, or cancelled.
If an order is cancelled after points were awarded, points may be reversed by the admin system.

Website use

Customers should enter accurate contact and delivery information at checkout.
The website is designed for product browsing, customer accounts, cash-on-delivery checkout, and store communication.
The store may update products, prices, terms, delivery information, and policies when needed.